VIBEE GUEST INFORMATION
VIBEE GUEST INFORMATION
VIBEE is excited to welcome you to escape INTO THE MILLENNIUM during your Las Vegas stay.
The information below is also included with your KNOW BEFORE YOU GO email sent to your inbox.
UPDATED JANUARY 28, 2026
VIBEE is excited to welcome you to escape INTO THE MILLENNIUM during your Las Vegas stay.
The information below is also included with your KNOW BEFORE YOU GO email sent to your inbox.
UPDATED JANUARY 28, 2026
VIBEE is excited to welcome you to escape INTO THE MILLENNIUM during your Las Vegas stay.
The information below is also included with your KNOW BEFORE YOU GO email sent to your inbox.
UPDATED JANUARY 28, 2026
VIBEE CONCIERGE
HOURS & LOCATION
VIBEE CONCIERGE
HOURS & LOCATION
Location:
BSB TERMINAL: The Backstreet Boys Fan Experience
The Venetian Resort Las Vegas
You’ll find Vibee Concierge on the second level inside BSB Terminal: The Backstreet Boys Fan Experience, located on level 2 of Grand Canal Shoppes (above the Waterfall Atrium located between The Venetian and The Palazzo). Look for The Wizard of Oz at Sphere display and then take the escalator or elevator to level 2.
ADA access: Locate the elevator on the right side of the Waterfall Atrium, and take it up to 2M.
Concierge Hours:
Thursday–Sunday: 10:00 AM – 7:00 PM
Early access for The Perfect Fan VIP guests begins at 9:30 a.m. (show days only)
Need help outside these hours?
Text or call the Vibee Concierge at (725) 543-0725
Location:
BSB TERMINAL: The Backstreet Boys Fan Experience
The Venetian Resort Las Vegas
You’ll find Vibee Concierge on the second level inside BSB Terminal: The Backstreet Boys Fan Experience, located on level 2 of Grand Canal Shoppes (above the Waterfall Atrium located between The Venetian and The Palazzo). Look for The Wizard of Oz at Sphere display and then take the escalator or elevator to level 2.
ADA access: Locate the elevator on the right side of the Waterfall Atrium, and take it up to 2M.
Concierge Hours:
Thursday–Sunday: 10:00 AM – 7:00 PM
Early access for The Perfect Fan VIP guests begins at 9:30 a.m. (show days only)
Need help outside these hours?
Text or call the Vibee Concierge at (725) 543-0725
Location:
BSB TERMINAL: The Backstreet Boys Fan Experience
The Venetian Resort Las Vegas
You’ll find Vibee Concierge on the second level inside BSB Terminal: The Backstreet Boys Fan Experience, located on level 2 of Grand Canal Shoppes (above the Waterfall Atrium located between The Venetian and The Palazzo). Look for The Wizard of Oz at Sphere display and then take the escalator or elevator to level 2.
ADA access: Locate the elevator on the right side of the Waterfall Atrium, and take it up to 2M.
Concierge Hours:
Thursday–Sunday: 10:00 AM – 7:00 PM
Early access for The Perfect Fan VIP guests begins at 9:30 a.m. (show days only)
Need help outside these hours?
Text or call the Vibee Concierge at (725) 543-0725
BSB TERMINAL
THE BACKSTREET BOYS FAN EXPERIENCE
BSB TERMINAL
THE BACKSTREET BOYS FAN EXPERIENCE
Take off at the BSB Terminal—packed with Instagrammable moments, merch store with exclusive items, and two themed bars, including the BSB AIR Lounge exclusive to Vibee VIP guests!
Created by Vibee in collaboration with Backstreet Boys. Arrive early, stay late—your layover never looked this good.
LOCATION
The Venetian Resort Las Vegas, in the Waterfall Atrium between The Venetian and The Palazzo.
Then take the escalator or elevator to Floor 2.
HOURS
Open on show weeks Thursday–Sunday, 11:00 AM – 7:00 PM.
BACKSTREET BOYS MERCH STORE
Skip the concert merch line and shop exclusives here, open Thursday–Sunday, 11 AM–7 PM.
Learn more about BSB Terminal HERE
Take off at the BSB Terminal—packed with Instagrammable moments, merch store with exclusive items, and two themed bars, including the BSB AIR Lounge exclusive to Vibee VIP guests!
Created by Vibee in collaboration with Backstreet Boys. Arrive early, stay late—your layover never looked this good.
LOCATION
The Venetian Resort Las Vegas, in the Waterfall Atrium between The Venetian and The Palazzo.
Then take the escalator or elevator to Floor 2.
HOURS
Open on show weeks Thursday–Sunday, 11:00 AM – 7:00 PM.
BACKSTREET BOYS MERCH STORE
Skip the concert merch line and shop exclusives here, open Thursday–Sunday, 11 AM–7 PM.
Learn more about BSB Terminal HERE
Take off at the BSB Terminal—packed with Instagrammable moments, merch store with exclusive items, and two themed bars, including the BSB AIR Lounge exclusive to Vibee VIP guests!
Created by Vibee in collaboration with Backstreet Boys. Arrive early, stay late—your layover never looked this good.
LOCATION
The Venetian Resort Las Vegas, in the Waterfall Atrium between The Venetian and The Palazzo.
Then take the escalator or elevator to Floor 2.
HOURS
Open on show weeks Thursday–Sunday, 11:00 AM – 7:00 PM.
BACKSTREET BOYS MERCH STORE
Skip the concert merch line and shop exclusives here, open Thursday–Sunday, 11 AM–7 PM.
Learn more about BSB Terminal HERE
VIP AIRPORT SHUTTLE
VIP AIRPORT SHUTTLE
ARRIVAL
Running Thursdays, Fridays, Saturdays 8:00 AM – 6:30 PM
Pick-up at Harry Reid Intl. Airport and going to The Venetian main entrance
Look for Vibee staff in teal "Transportation Team" shirts
Terminal 1: Between Baggage Claims 7 & 9
Terminal 3: Between Baggage Claims 24 & 26
Get your ARRIVAL shuttle passes HERE using your Vibee Order Number
DEPARTURE
Running Saturdays, Sundays & Mondays, 4:00 AM – 4:00 PM
Departs from The Venetian main entrance, going to Harry Reid Int’l Airport.
Plan ahead! Missed shuttles won’t be reimbursed.
Check your email for our Shuttle Guide.
Get your DEPARTURE shuttle passes HERE using your Vibee Order number.
ARRIVAL
Running Thursdays, Fridays, Saturdays 8:00 AM – 6:30 PM
Pick-up at Harry Reid Intl. Airport and going to The Venetian main entrance
Look for Vibee staff in teal "Transportation Team" shirts
Terminal 1: Between Baggage Claims 7 & 9
Terminal 3: Between Baggage Claims 24 & 26
Get your ARRIVAL shuttle passes HERE using your Vibee Order Number
DEPARTURE
Running Saturdays, Sundays & Mondays, 4:00 AM – 4:00 PM
Departs from The Venetian main entrance, going to Harry Reid Int’l Airport.
Plan ahead! Missed shuttles won’t be reimbursed.
Check your email for our Shuttle Guide.
Get your DEPARTURE shuttle passes HERE using your Vibee Order number.
ARRIVAL
Running Thursdays, Fridays, Saturdays 8:00 AM – 6:30 PM
Pick-up at Harry Reid Intl. Airport and going to The Venetian main entrance
Look for Vibee staff in teal "Transportation Team" shirts
Terminal 1: Between Baggage Claims 7 & 9
Terminal 3: Between Baggage Claims 24 & 26
Get your ARRIVAL shuttle passes HERE using your Vibee Order Number
DEPARTURE
Running Saturdays, Sundays & Mondays, 4:00 AM – 4:00 PM
Departs from The Venetian main entrance, going to Harry Reid Int’l Airport.
Plan ahead! Missed shuttles won’t be reimbursed.
Check your email for our Shuttle Guide.
Get your DEPARTURE shuttle passes HERE using your Vibee Order number.
PARKING & RIDESHARE
PARKING & RIDESHARE
VENETIAN
Self-Park: $20/day for registered guests (free for Venetian Rewards Sapphire+)
Valet: $40/day (free for Venetian Rewards Ruby+)
Rideshare Pick-Up/Drop-Off:
The Venetian: 2nd Level Mall Valet
The Palazzo: Lower Level Valet
VENETIAN
Self-Park: $20/day for registered guests (free for Venetian Rewards Sapphire+)
Valet: $40/day (free for Venetian Rewards Ruby+)
Rideshare Pick-Up/Drop-Off:
The Venetian: 2nd Level Mall Valet
The Palazzo: Lower Level Valet
VENETIAN
Self-Park: $20/day for registered guests (free for Venetian Rewards Sapphire+)
Valet: $40/day (free for Venetian Rewards Ruby+)
Rideshare Pick-Up/Drop-Off:
The Venetian: 2nd Level Mall Valet
The Palazzo: Lower Level Valet
SPHERE INFO & TICKETS
SPHERE INFO & TICKETS
SPHERE INFO + TICKETS
Your Sphere tickets will be loaded into your Sphere Account Manager HERE
Be sure to use the email associated with your Vibee booking.
Show Details
Bridge Opens: 6:00 PM
Doors Open: 6:30 PM
Show Starts: 8:00 PM
Digital tickets will need to be presented on your smartphone via your Sphere Account Manager or digital wallet upon entry.
Should you need Wi-Fi to access your tickets, you can connect to “Free Sphere Wi-Fi” once you are onsite at the venue.
SPHERE INFO + TICKETS
Your Sphere tickets will be loaded into your Sphere Account Manager HERE
Be sure to use the email associated with your Vibee booking.
Show Details
Bridge Opens: 6:00 PM
Doors Open: 6:30 PM
Show Starts: 8:00 PM
Digital tickets will need to be presented on your smartphone via your Sphere Account Manager or digital wallet upon entry.
Should you need Wi-Fi to access your tickets, you can connect to “Free Sphere Wi-Fi” once you are onsite at the venue.
SPHERE INFO + TICKETS
Your Sphere tickets will be loaded into your Sphere Account Manager HERE
Be sure to use the email associated with your Vibee booking.
Show Details
Bridge Opens: 6:00 PM
Doors Open: 6:30 PM
Show Starts: 8:00 PM
Digital tickets will need to be presented on your smartphone via your Sphere Account Manager or digital wallet upon entry.
Should you need Wi-Fi to access your tickets, you can connect to “Free Sphere Wi-Fi” once you are onsite at the venue.
GETTING TO SPHERE
GETTING TO SPHERE
Directions:
Sphere is located at 255 Sands Ave., Las Vegas, NV. 89169. Guests can enter the property on foot via Sands Ave. at the West VIP entry for VIP experiences or though The Venetian Resort bridge stairway for standard admission. Additional entrances are located on Westchester Dr. past the security checkpoint near the black gates. Follow directions to the Plaza Entry on the east side of the building.
From The Venetian Resort Las Vegas
The easiest way to get to Sphere is to stay indoors and take the bridge that leads directly to the venue. If the bridge is closed, we recommend exiting the property at The Palazzo lobby and walking to Sphere via Sands Ave. If using rideshare, the pick-up and drop-off area is located at the corner of Manhattan St. and Westchester Dr. with convenient access to the venue entrance.
Rideshare drop-off
Manhattan St & Westchester Dr
Arrive early — traffic may cause delays!
Directions:
Sphere is located at 255 Sands Ave., Las Vegas, NV. 89169. Guests can enter the property on foot via Sands Ave. at the West VIP entry for VIP experiences or though The Venetian Resort bridge stairway for standard admission. Additional entrances are located on Westchester Dr. past the security checkpoint near the black gates. Follow directions to the Plaza Entry on the east side of the building.
From The Venetian Resort Las Vegas
The easiest way to get to Sphere is to stay indoors and take the bridge that leads directly to the venue. If the bridge is closed, we recommend exiting the property at The Palazzo lobby and walking to Sphere via Sands Ave. If using rideshare, the pick-up and drop-off area is located at the corner of Manhattan St. and Westchester Dr. with convenient access to the venue entrance.
Rideshare drop-off
Manhattan St & Westchester Dr
Arrive early — traffic may cause delays!
Directions:
Sphere is located at 255 Sands Ave., Las Vegas, NV. 89169. Guests can enter the property on foot via Sands Ave. at the West VIP entry for VIP experiences or though The Venetian Resort bridge stairway for standard admission. Additional entrances are located on Westchester Dr. past the security checkpoint near the black gates. Follow directions to the Plaza Entry on the east side of the building.
From The Venetian Resort Las Vegas
The easiest way to get to Sphere is to stay indoors and take the bridge that leads directly to the venue. If the bridge is closed, we recommend exiting the property at The Palazzo lobby and walking to Sphere via Sands Ave. If using rideshare, the pick-up and drop-off area is located at the corner of Manhattan St. and Westchester Dr. with convenient access to the venue entrance.
Rideshare drop-off
Manhattan St & Westchester Dr
Arrive early — traffic may cause delays!
VIP ENTRY DETAILS
VIP ENTRY DETAILS
VIP General Admission Floor Entry
Vibee VIP general admission floor guests have a dedicated priority entry point into Sphere at West Floor Entry. You can easily reach this area outside the venue (look for the designated Vibee entry lane at the West entrance), or by walking across the bridge at The Venetian Resort. If you use the bridge, look for a staircase on your left before you get to the ticket scan area and walk down the stairs to the West Floor Entry location. You should see a staging area with a sign for our Vibee VIP general admission floor guests. Remember to have your digital tickets ready to scan upon entry!
VIP Premium Reserved Entry
Vibee VIP premium reserved guests should travel via the bridge from The Venetian Resort to Sphere, using the left lane as a Priority Fast Lane. The ticket scan-in area is on the bridge level as you enter Sphere. Remember to have your digital tickets ready to scan upon entry!
VIP General Admission Floor Entry
Vibee VIP general admission floor guests have a dedicated priority entry point into Sphere at West Floor Entry. You can easily reach this area outside the venue (look for the designated Vibee entry lane at the West entrance), or by walking across the bridge at The Venetian Resort. If you use the bridge, look for a staircase on your left before you get to the ticket scan area and walk down the stairs to the West Floor Entry location. You should see a staging area with a sign for our Vibee VIP general admission floor guests. Remember to have your digital tickets ready to scan upon entry!
VIP Premium Reserved Entry
Vibee VIP premium reserved guests should travel via the bridge from The Venetian Resort to Sphere, using the left lane as a Priority Fast Lane. The ticket scan-in area is on the bridge level as you enter Sphere. Remember to have your digital tickets ready to scan upon entry!
VIP General Admission Floor Entry
Vibee VIP general admission floor guests have a dedicated priority entry point into Sphere at West Floor Entry. You can easily reach this area outside the venue (look for the designated Vibee entry lane at the West entrance), or by walking across the bridge at The Venetian Resort. If you use the bridge, look for a staircase on your left before you get to the ticket scan area and walk down the stairs to the West Floor Entry location. You should see a staging area with a sign for our Vibee VIP general admission floor guests. Remember to have your digital tickets ready to scan upon entry!
VIP Premium Reserved Entry
Vibee VIP premium reserved guests should travel via the bridge from The Venetian Resort to Sphere, using the left lane as a Priority Fast Lane. The ticket scan-in area is on the bridge level as you enter Sphere. Remember to have your digital tickets ready to scan upon entry!